Support

Submit a request

If you have a question, encounter a bug, or have feedback or feature requests to share, please let us know.

[Submit a request here]

We will respond within 1 business day. This form is reserved only for Agora Pro & Enterprise customers.

For urgent issues

For urgent issues, please call (Telegram or phone) your account rep directly.

Priority support

Please ask your account rep directly about custom SLAs or priority support requirements.